laptop wont log in to CC

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Clarence
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laptop wont log in to CC

Post by Clarence » May 24th, 2018, 2:01 pm

Having trouble logging on to the new format website. It accepts my user name and password but register me in. I have purposely entered an incorrect p/w and it detected that so I don't understand why I can get in with my desktop but not my laptop. Oh! just remembered I did access the website from my laptop on the 19th but haven't been able to access from my laptop since.

Any ideas :walldash:
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DynamiteTiger
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Re: laptop wont log in to CC

Post by DynamiteTiger » May 24th, 2018, 2:40 pm

I had the same problem for a day. You need to delete you cache and cookies from CCG.
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NeoJabez
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Re: laptop wont log in to CC

Post by NeoJabez » May 24th, 2018, 2:46 pm

DT is correct.

We changed our cookies, and thus, the old ones, and the logins tied to them are no longer valid.

You can delete cookies for just CC, without losing all of your other cookies/logins using the advice found here:

https://www.beacontechnologies.com/blog ... -one-site/
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Clarence
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Re: laptop wont log in to CC

Post by Clarence » May 24th, 2018, 6:47 pm

THank you
:thup:
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NeoJabez
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Re: laptop wont log in to CC

Post by NeoJabez » May 25th, 2018, 2:03 am

You are very welcome, mate. Sorry for the trouble.
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Kesarahk
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Re: laptop wont log in to CC

Post by Kesarahk » May 25th, 2018, 3:21 am

Yeah, Clarence; we're right chuffed you're 'ere. :wink:
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NeoJabez
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Re: laptop wont log in to CC

Post by NeoJabez » May 25th, 2018, 3:30 am

Eyup.
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Clarence
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Re: laptop wont log in to CC

Post by Clarence » May 25th, 2018, 9:30 am

Ah didit an it dint wurk :rolleyes:
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